FAQ: The Power of the Yin Oracle Deck
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What does "pre-order" mean, exactly? How will I be charged? When will I receive the 2nd Edition Deck?

When you pre-order, you won’t be charged for your order until we are ready to go to print. Then you will be given 48-hours notice, with the opportunity to change or cancel your order. We’ll charge your card, and keep you updated on the shipping date. Right now, we anticipate having the 2nd edition in hand and shipping out in July 2024. Stay tuned, or let us know you’d like email updates at [email protected].

Last updated: March 06, 2024 14:55

Decks out of print!

As of March 6, 2024 the first edition of the deck is sold out! Pre-ordering the second edition is now available. When you pre-order, you won’t be charged for your order until we are ready to go to print. Then you will be given 48-hours notice, with the opportunity to change or cancel your order. We’ll charge your card, and keep you updated on the shipping date. Right now, we anticipate having the 2nd edition in hand and shipping out in July 2024. Stay tuned, or let us know you’d like email updates at [email protected].

Last updated: March 06, 2024 14:53

Will the deck be reprinted? And when?

Yes! Right now, we anticipate having the 2nd edition in hand and shipping out in July 2024. Stay tuned, or let us know you’d like email updates at [email protected].

Last updated: March 06, 2024 14:54

Can I order art prints of the illustrations?

Yes! Email me for more information and let me know what illustration you’re interested in: [email protected].

And of course you can also purchase the ORIGINAL illustration painting in our store as well.

Last updated: March 02, 2024 10:28

Why is my shipping $200?!

Don’t panic! This is a little “tag” that I’ve set up to flag shipping zones that I haven’t programed into BackerKit. Just let me know what you wanted to order and where you wanted it shipped, and I will create an accurate shipping profile with a reasonable shipping fee.

Last updated: February 29, 2024 10:13

What about shipping to the EU? Are you EU friendly?

I am currently estimating shipping to the EU from the UK (outside the EU). The customs form for your deck will indicate that it is a gift with a £1 value. I am no longer collecting VAT; you will be responsible for whatever VAT or customs fees are due when you receive your package.

Last updated: November 18, 2023 14:30

What about customs charges?

I am not liable for customs fees or VAT taxes that your country charges you, the importer, for purchasing overseas, nor am I responsible for any delays in delivery on account of customs.

Last updated: November 30, 2022 11:48

Wholesale Orders

Yes we accept wholesale orders! We sell in packs of 15 decks, $338 plus shipping. Send us an email if you are interested: [email protected].

Last updated: February 29, 2024 10:13

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: May 2023

Decks ship within a week of receiving your order.

Last Updated At: 11/18/23
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Contact Us